PK8 Privacy Policy – Your Data Security Is Our Priority

Welcome to the pk8 Privacy Policy page. As the operator of the pk8 online betting platform, we are fully committed to protecting the privacy and security of every member's personal information when using our services in Malaysia.

This Privacy Policy is prepared in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia, and explains in detail how we manage your personal data — from how we collect it, why it is needed, and who can access it, to your rights as the data owner.

By registering or using the pk8 platform, you consent to the data processing practices described in this document. If you do not agree, you are advised not to continue using our platform and to contact our support team for further clarification.

Pk8 collects your personal data through several channels — including during the account registration process, while you use the platform, during financial transactions, and through your interactions with our customer support team. Below is a summary of the types of data we collect:

We only collect data that is strictly necessary for the purposes stated in this policy. pk8 does not collect sensitive data such as health information, religious beliefs, or the political affiliations of our members.

Every piece of data we collect has a clear and legitimate purpose. pk8 uses your personal information for the following purposes:

• Account Management: To create, verify, and manage your member account, including the required KYC process.
• Transaction Processing: To process deposits, withdrawals, and all financial transactions securely and accurately.
• Service Provision: To allow you to access all games and services offered on the pk8 platform.
• Customer Support: To help you resolve any issues, answer inquiries, and provide the technical assistance you need.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and platform abuse.
• Legal Compliance: To fulfill the legal and regulatory obligations applicable to pk8 as a platform operator.
• Service Improvements: To analyze usage patterns and improve platform quality, user experience, and promotional offerings.
• Marketing Communications: To send promotional information, bonus offers, and the latest updates — subject to your communication preferences.

Pk8 understands that your trust is our most valuable asset. We will not sell or rent your personal information to any third party for marketing purposes. However, there are certain situations where we need to share your data with other parties:

• Service Providers: We work with trusted third-party service providers such as payment processors, game providers, and technical infrastructure providers. All parties are bound by strict confidentiality agreements and may only use your data for the specified purposes.
• Legal Authorities: We will disclose the necessary information to authorities, law enforcement agencies, or regulatory bodies when required by law or court order.
• Business Transfers: If pk8 is involved in any merger, acquisition, or asset transfer, member data may be transferred as part of that transaction. You will be notified in advance by email should this occur.
• With Your Consent: In other cases not listed above, we will only share your data after obtaining your explicit consent.

The security of your personal data is pk8's absolute top priority. We implement multiple layers of technical and organizational protection to ensure your information remains safe from unauthorized access, loss, or misuse.

Key security measures we implement include:

• 256-bit SSL Encryption: All communications between your device and pk8 servers are encrypted using the latest TLS/SSL protocols, ensuring data cannot be intercepted in transit.
• Two-Factor Authentication (2FA): You can enable two-factor authentication for an added layer of security when logging in to your PK8 account.
• Continuous Monitoring: Our systems are actively monitored 24 hours a day, 7 days a week to detect any suspicious activity or intrusion attempts.
• Internal Access Controls: Only pk8 staff who require access to your data to carry out their official duties are permitted to do so, and all access is strictly controlled and logged.
• Regular Security Audits: pk8 conducts regular security audits and penetration testing through independent third parties to identify and address any system vulnerabilities.
• Data Backup: Member data is regularly backed up to a secure, separate location to ensure service continuity in the event of a system disruption.

Pk8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you access our website.

We use the following types of cookies:

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how members use the platform — most visited pages, time spent, and navigation patterns — for improvement purposes.
• Functional Cookies: Stores your preferences such as language, display settings, and login records to make returning visits more convenient.
• Analytics Cookies: Used to analyse aggregated traffic and user behaviour to help us make better business decisions.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the PK8 platform.

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by pk8. We fully respect and support these rights:

Pk8 retains your personal data only for as long as necessary to fulfill the original purpose of collection or as required by applicable law. The following are our general data retention guidelines:

• Active Account Data: Retained for the duration your account remains active and for a further period of 7 years after account closure to meet financial record-keeping and audit requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable Anti-Money Laundering (AMLA) legal requirements.
• Support Communication Logs: Retained for 3 years from the date of last interaction for reference and dispute resolution purposes.
• Marketing Data: Retained until you withdraw your consent or explicitly request deletion.
• Technical & Security Logs: Retained for 1 year for fraud detection and system security purposes.

When the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. If immediate deletion is not technically feasible, the data will be isolated until deletion can be carried out.

The pk8 platform may contain links to or be integrated with third-party services such as game providers, payment processors, and analytics providers. This Privacy Policy applies solely to the pk8 platform and does not cover the privacy practices of those third parties.

Each third-party provider working with pk8 has its own privacy policy. We encourage you to read and understand the privacy policy of any third party before providing your personal information directly to them.

Pk8 is not responsible for the privacy practices or content of any third-party websites or services not under our direct control. However, we ensure that all third-party providers used in our platform operations have undergone thorough privacy and security reviews.

Pk8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or service improvements. Any material changes will be communicated to you via your registered email or in-platform notification at least 14 days before the changes take effect.

We encourage you to review this page periodically to stay informed about how we protect your personal data. The date of the most recent amendment is always displayed at the top of this document.

If you have any questions, concerns, or wish to exercise your rights as a data subject, please do not hesitate to contact us: